Shipping policy

Thank you for shopping with us.

We are committed to delivering your order quickly and safely across India.

📦 Order Processing Time

All orders are processed within 24–48 hours after confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

You will receive a tracking link via SMS/Email once your order is shipped.

🚛 Delivery Time

Estimated delivery time:

  • Metro Cities: 3–5 business days

  • Tier 2 & 3 Cities: 4–7 business days

  • Remote Areas: 5–8 business days

Please note that delivery timelines may vary due to weather conditions, courier delays, or high order volumes.

💰 Shipping Charges

  • Free Shipping on all  orders

💵 Cash on Delivery (COD)

COD is available on most serviceable pincodes across India.

For COD orders:

  • Please ensure someone is available to receive the package.

  • Failure to accept the order may result in COD restrictions on future purchases.

📍 Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS/Email.

If you do not receive tracking details within 48 hours, please contact us at:
📧 iora.india@gmail.com

❗ Delayed or Lost Shipments

If your order is significantly delayed or marked delivered but not received, please contact us within 48 hours of delivery status.

We will coordinate with the courier partner to resolve the issue.

🚫 Address Errors

Please ensure your shipping address and contact number are correct at checkout.

We are not responsible for delays or failed deliveries due to incorrect details.